Hotel Excelsior

The Hotel Excelsior in Frankfurt am Main is a relaxed accommodation that is ideal for travelers seeking a central location near the main train station. With its convenient address at Mannheimer Str. 7, 60329 Frankfurt, the hotel offers its guests easy access to the city and beyond. The atmosphere of the hotel is unpretentious and friendly, making it a place where guests can easily settle in.

Accommodation and Amenities

The rooms at Hotel Excelsior are simple but functional. They offer free Wi-Fi as well as a mini-bar service that is replenished daily. Guests have the option to have breakfast in the restaurant, which offers a balanced breakfast for a small fee, making it an excellent start to the day. Some guests recommend booking breakfast in advance to avoid additional costs.

Another highlight of the hotel is the conference room, which can be used for business occasions or small group events. Although the rooms facing the street may pose challenges regarding noise emissions, many travelers appreciate the proximity to the train station, giving them easy and quick access to public transport.

Critiques

Despite the central location and comfortable amenities, there are some points of criticism highlighted by guests. A frequently mentioned issue is the lack of air conditioning in many rooms, which is particularly uncomfortable during the hot summer months. Some guests also noted that the rooms did not seem modernized and had small deficiencies, which can be disappointing for travelers who value newer facilities.

Additionally, based on various experiences, there have been hints of inadequate service at the reception, especially in situations requiring personal attention. The hotel has potential but could improve in these areas to optimize the guests' stay.

Location and Surroundings

The location of Hotel Excelsior is one of its greatest advantages. Directly across from the main train station, the hotel is an ideal starting point for exploring the city and for day trips. The surrounding area is lively, which brings both advantages and disadvantages, as there is much to see and experience during the day, but existing noise at night can disturb sleep.

Costs

Prices vary depending on the season and booking time. A good recommendation is to book in advance to take advantage of lower rates. The hotel offers a variety of accommodation options that are attractive to travelers of all budgets. Keep in mind that additional costs for breakfast or necessary upgrades, such as air conditioning, may apply.

Reviews

Guest experiences have been mixed. A variety of travelers appreciated the hotel's location due to its proximity to the train station and easy access to public transport. Many guests also praised the cleanliness of the rooms and the complimentary offerings in the mini-bar. However, some reported unrenovated rooms and a lack of air conditioning, which led to discomfort for some. The reception service was also perceived as inadequate, which can affect the overall experience. In summary, the extensive offerings of the hotel and its convenient location could be significantly enhanced by improvements in customer care and room facilities.