Axel Hotel Telegrafo

The Axel Hotel Telegrafo in Havana, Cuba, is an elegant accommodation that embodies the charm of the 19th century while offering a modern atmosphere. Located at 408 P.° de Martí, the hotel not only boasts an excellent location in the heart of the city but also amenities specifically tailored for the LGBTQIA+ community. With an appealing restaurant, breakfast service, and a snack bar, it is an ideal retreat for travelers seeking comfortable and stylish lodging.

History and Amenities

The hotel dates back to the 19th century and exudes historic flair. It combines classic design with modern elements, transporting guests to another era while providing all the amenities of today. The elegant rooms are spacious, creating a pleasant zone for relaxation. Guests can enjoy the culinary offerings in the hotel's restaurant, which serves a selection of international and local dishes.

Experiences and Customer Reviews

Reviews

Guest experiences at the Axel Hotel Telegrafo are mixed. Many appreciate the hotel's central location, which allows them to explore the city conveniently. However, there are recurring reports of shortcomings in room cleanliness, particularly concerning bed linens and towels. It is often mentioned that towels are not changed regularly and the hotel economizes on consumables like toilet paper. The value for money regarding the hotel offerings, especially at the bar or on the rooftop terrace, is perceived as overpriced.

A complex picture of service quality is also conveyed. Some guests reported unprofessional staff who were rude during check-in or even complained about payment issues. Such incidents highlight the need for better staff training. Despite these negative aspects, many guests praised the room amenities and the friendliness of other employees. The breakfast, however, was described as disappointing, which may detract from the overall experience.

Prices and Costs

The Axel Hotel Telegrafo offers a variety of price categories. While the room rates generally seem reasonable for Havana, one should definitely consider the additional costs that may arise from the high prices at the hotel bar and for snacks. It would be advisable to book in advance to take advantage of any discounts or offers. Early reservations could save money and guarantee a better experience.

Conclusion

Overall, the Axel Hotel Telegrafo is an interesting choice for travelers who want to stay in a historic environment and appreciate a central location. However, it is wise to keep in mind the potential shortcomings in cleanliness and service. By focusing on reviews and personal priorities, a stay here could be both enjoyable and enlightening.